TERMS & CONDITIONS — DETAILS TO INSERT
 

Registered Business Name: lifestyle smart home solution

SSM Registration Number: 202603272738 (CT0170398 - M)

Business Email: DV101229@gmail.com

Contact Number: 010-226 1029 

TERMS & CONDITIONS

Last Updated: 16 October 2026

1. About This Website

This website, homesolutionmy.com, is operated by Home Solution, a business registered in Malaysia under the following details:

- Registered Business Name: LIFESTYLE SMART HOME SOLUTION 
- SSM Registration Number: 202603272738 (CT0170398)
- Contact Email: DV101229@GMAIL.COM 
- Contact Number: 010-2261029 

This website provides information about selected LG home appliances, LG Subscribe products and subscription plans, promotional offers, and enquiry services.

2. Independent Business Identity

Home Solution is an independently operated business.

Where applicable and supported by valid authorisation, Home Solution may act as a sales agent for LG Subscribe products and services.

LG, LG Electronics and LG Subscribe are referenced solely to identify the relevant brand, products and subscription services.

Unless expressly confirmed by the relevant company, Home Solution is not LG Electronics Malaysia's corporate website and should not be understood as the manufacturer or owner of the LG brand.

All trademarks, logos, product names and other intellectual property remain the property of their respective owners.

3. Website Information

We make reasonable efforts to keep the information on this website accurate and up to date.

Product descriptions, specifications, images, availability, subscription plans and promotional information are provided for general information and enquiry purposes.

Product images are illustrative unless otherwise stated. Actual product appearance, specifications, accessories and availability may vary by model or offer.

If you identify an error or require clarification, please contact us before making a purchase or subscription decision.

4. Products and Subscription Plans

Products and subscription plans may differ in terms of model, capacity, features, monthly fees, contract duration, installation arrangements, maintenance services, warranty coverage and eligibility requirements.

Before proceeding with an application, customers should review the applicable product information and official subscription terms.

The applicable subscription agreement and the relevant provider's confirmed terms will govern the subscription, including payment obligations, contract duration, installation, servicing, warranty, cancellation and any other contractual conditions.

Nothing on this website changes or overrides an official subscription agreement.

5. Prices, Fees and Promotional Offers

All prices and promotional offers displayed on this website are subject to the specific terms stated alongside the relevant offer.

Unless expressly stated otherwise, an advertised monthly fee or promotional price should not be interpreted as the total cost of the entire subscription contract.

Before applying, customers should confirm:

- The applicable product model and subscription plan.
- The monthly fee and any applicable charges.
- The promotional discount, the period for which it applies and the fee payable after the promotional period.
- The contract duration and any applicable early termination charges.
- Installation, delivery, maintenance, warranty and other inclusions or exclusions.
- The offer's validity period, eligibility criteria and stock availability, where applicable.

Promotions may be subject to eligibility requirements and other stated conditions. An offer will not be represented as available if it has expired or is no longer available.

If information on this website conflicts with the confirmed terms of a specific offer or subscription agreement, please contact us for clarification before proceeding.

6. Enquiries and Applications

Submitting an enquiry through this website or contacting us through WhatsApp does not, by itself, constitute an approved subscription or a confirmed purchase.

Applications may be subject to the relevant provider's eligibility checks, verification procedures, approval requirements and applicable terms.

We do not guarantee application approval, product availability, promotional eligibility or a particular installation date unless expressly confirmed by the relevant provider.

Customers are responsible for ensuring that information supplied during an enquiry or application is accurate and complete.

7. Payments and Contractual Responsibilities

Payment methods, billing arrangements, payment dates, deposits, recurring charges, refunds and other payment conditions are governed by the applicable official subscription agreement and the relevant provider's confirmed requirements.

Customers should verify the identity of the contracting party and the authorised payment recipient before making any payment.

Do not rely on an informal website enquiry or an unconfirmed quotation as proof that a subscription has been approved.

8. Delivery, Installation, Servicing and Warranty

Delivery, installation, maintenance, repair and warranty services are subject to the arrangements and terms applicable to the selected product and subscription plan.

The responsible service provider, service coverage, warranty duration, exclusions and applicable procedures should be confirmed before the customer commits to a subscription.

Home Solution will explain the arrangements applicable to an offer to the extent that the information is available to us. We will not claim that a service or warranty is included unless this is supported by the relevant plan's terms.

9. Cancellations, Refunds and Complaints

Cancellation rights, refund eligibility, early termination charges, complaint procedures and other post-application or post-purchase matters are governed by the applicable subscription agreement and applicable Malaysian law.

Please contact us using the contact details provided on this website if you need assistance with an enquiry or wish to raise a concern.

Nothing in these Terms & Conditions is intended to exclude or restrict any right or remedy that cannot lawfully be excluded or restricted under applicable law.

10. Privacy and Personal Data

Personal data submitted through this website or during communications with Home Solution will be handled in accordance with our Privacy Policy and applicable Malaysian data protection laws.

Depending on the purpose of an enquiry or application, relevant information may need to be shared with the relevant product or subscription provider, subject to applicable requirements and the disclosures made in our Privacy Policy.

Please review our Privacy Policy before submitting personal information.

Privacy Policy: https://www.homesolutionmy.com/privacypolicy

11. Website Use

You agree to use this website lawfully and not to:

- Submit false, misleading or unauthorised information.
- Attempt to interfere with the website's operation or security.
- Use the website for fraudulent or unlawful purposes.
- Copy, reproduce or misuse website content in a manner that infringes applicable rights.

We may update website content to correct errors, reflect changes in products or offers, or improve the website.

12. Third-Party Websites and Services

This website may contain links to third-party websites, platforms or services, including websites operated by product manufacturers or subscription providers.

Those websites and services are controlled by their respective operators and may be subject to separate terms and privacy policies.

A link to a third-party website does not, by itself, establish that the third party endorses this website or that Home Solution owns or operates that website.

13. Website Availability and Liability

We endeavour to keep this website accessible and its information useful. However, we do not guarantee uninterrupted availability or that every item of website information will always be free from errors.

To the extent permitted by applicable law, Home Solution will not be responsible for losses arising solely from temporary website unavailability or reliance on information that has not been confirmed as part of an applicable product offer or subscription agreement.

Nothing in these Terms & Conditions excludes liability or remedies where such exclusion or limitation is prohibited by law.

14. Changes to These Terms

We may update these Terms & Conditions when necessary to reflect changes in our business, website, services or applicable requirements.

The revised version will be published on this page with an updated “Last Updated” date. Please review this page periodically.

Changes to an existing subscription agreement will be governed by that agreement and applicable law.

15. Governing Law

These Terms & Conditions are intended to be interpreted in accordance with the laws of Malaysia, subject to any mandatory legal requirements that apply.

16. Contact Us

If you have questions about these Terms & Conditions, a product enquiry or a promotional offer, please contact:

Home Solution

Registered Business Name: LIFESTYLE SMART HOME SOLUTION

SSM Registration Number: 202603272738 (CT0170398 )

Email: DV101229@GMAIL.COM 

Telephone / WhatsApp: 010-2261029

Website: https://www.homesolutionmy.com/

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These website Terms & Conditions are intended to provide general information about website use and enquiries. They do not replace the official terms of any product subscription agreement.